The British Beer & Pub Association publish an annual guide of average pub performance intended to help those who are considering taking on a tenanted or leased pub, or for existing publicans to verify their own property performance against the […]
Hospitality operators often provide accommodation for staff. This has been done for many years by larger operators such as Butlin’s, with some 800 live in staff on their Minehead resort. The practice has grown particularly with greater recruitment of overseas […]
Some Basic Rules
A Reduced Rate of Vat applies to purchases of electricity, gas, heating oil, solid fuels and sanitary products.
A transaction is ‘Outside the Scope’ of Vat when it is not a supply of goods or services, eg wages, drawings, loan repayments, […]
What is a brand?
Your brand is not your restaurant’s name or logo. Nor is it you or your staff. Sadly, your brand is not as tangible as that. Your brand is the emotional and psychological relationship you have with your […]
Of course, in reality, you would never practise any of these excellent recommendations… would you?
1 Don’t ask
If you’re British, exercise that famous reserve and don’t offer the tiniest hint that a guest might be welcome to return. Stay manifestly silent […]
Whatever we call them, payments from customers to staff, in recognition of good service rendered, tips in everyday language, have always been a hot potato for the ‘Tax Man’.
Whilst the fate of individuals is not our direct concern, the issue […]
Owners of hospitality businesses who live on site and share premises and services with paying guests need to work out a method of splitting shared business / private costs between them privately and their business. Such costs are for example […]
Marketing For Repeat Bookings for Holiday Cottage Owners is the key to success, it is cheaper to retain customers and gain new ones. Of course you’ll always want new guests so a combination is ideal.
To begin with, create a plan! […]
Owners of hospitality businesses, trading as a sole trader or partnership, who use their own vehicle for both business and pleasure have choices in the way in which business cost of the vehicle is allowed.
Broadly the vehicle may be placed […]